FAQ

Yes. We ship across the EU. Delivery is typically 3-7 business days after payment.

Shipping inside the Netherlands is free. EU shipping costs are shown at checkout.

Yes. Once your order ships you receive an email with a tracking link.

We accept iDEAL, credit and debit cards through Mollie. All payments are encrypted end-to-end.

Contact us at info@ravedragons.com within 24 hours. After dispatch we cannot modify the order, but you can return it under your 14-day right of withdrawal.

We design and produce in small runs. Once a drop is sold out it's gone for good. The next dragon is already in design.

Under Dutch law you have 14 days from delivery to withdraw from the purchase, no reason required. The product must be unused and in original condition. See our Shipping & Returns Policy.

The customer is responsible for return shipping costs unless the product is defective.

Refunds are processed within 14 days of receiving the returned product, to the original payment method.

Spot clean with cold water and a mild soap. Avoid machine washing - it damages the plush and weakens the straps.

The lining is treated against light rain and dust. For heavy rain we recommend a rain cover.

Air-dry in shade. Direct sunlight may fade the colour.