FAQ

RaveDragons is a rave community app and brand. Find your crew, plan festivals on a live map, join time-limited festival feeds, pin home screen widgets, and use the RaveDragons Card. We also drop limited edition dragon backpacks, and run RaveTickets for event ticketing.

The app is live on the App Store and Google Play.

No one to go with? Find Your Crew helps you connect with ravers through the app so you can link up and hit festivals together.

Chats and feeds open 2 days before each festival. Drop outfits, link your crew and share moments in a feed made just for that rave. Everything vanishes 1 day after it ends.

Plan every festival you are hitting and discover raves near you on a live map, your whole season in one place.

Your digital member card in the app. Earn points, convert them to balance, and spend with the card where the feature is available.

On iPhone you can pin RaveDragons widgets for a festival countdown (days left, name, date, city) and a live timetable with stage lists, the act playing now, and a quick jump into Stages, without opening the app.

Yes. Email info@ravedragons.com, or follow us on Instagram and TikTok.

RaveTickets is our dedicated ticketing and event management site for organizers who sell and run events, and for ravers who want to grab tickets. Visit www.ravetickets.nl.

No. RaveTickets is a separate site for ticket sales and event management. The RaveDragons app is the community experience (crews, feeds, planner, card, widgets). Shop orders for backpacks are handled on this website.

No. We design and produce in small runs. When a drop is not live, the shop shows Coming soon. Once a drop sells out, it is gone for good. Follow this site and our socials for the next one.

We design and produce in small runs. Once a drop is sold out it is gone for good. The next dragon is already in design.

Yes. We ship across the EU. Delivery is typically 3-7 business days after payment.

Shipping inside the Netherlands is free. EU shipping costs are shown at checkout.

Yes. Once your order ships you receive an email with a tracking link.

We accept iDEAL, credit and debit cards through Mollie. All payments are encrypted end to end.

Contact us at info@ravedragons.com within 24 hours. After dispatch we cannot modify the order, but you can return it under your 14-day right of withdrawal.

Under Dutch law you have 14 days from delivery to withdraw from the purchase, no reason required. The product must be unused and in original condition. See our Shipping & Returns Policy.

The customer is responsible for return shipping costs unless the product is defective.

Refunds are processed within 14 days of receiving the returned product, to the original payment method.

Spot clean with cold water and a mild soap. Avoid machine washing, it damages the plush and weakens the straps.

The lining is treated against light rain and dust. For heavy rain we recommend a rain cover.

Air-dry in shade. Direct sunlight may fade the colour.